Term and Conditions

At Fashion Shoe Store, we’re passionate about supporting active lifestyles and ensuring you have the perfect footwear for every adventure. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing eliteshoesshop.com and making a purchase, you agree to these terms.

1. Our Products and Services

Product Range

We specialize in performance footwear for active individuals and families, including:

• Running Shoes (various brands including HOKA, Saucony, Mizuno, On Running)
• Trail Running Shoes
• Hiking Shoes
• Tennis Shoes
• Lifestyle Sneakers
• Kids’ Shoes
• Sandals & Slides

Product Information

We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color or design may occur due to monitor settings and manufacturing updates.

2. User Responsibilities

Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your contact information
• Accept responsibility for all activities under your account

Acceptable Use

You agree not to:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data without permission

3. Ordering and Payment

Order Process

• All orders are subject to product availability
• Order confirmation does not guarantee final acceptance
• We reserve the right to cancel orders for any reason, including suspected fraud
• Orders are processed within 1-2 business days after payment confirmation

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Taxes

• All prices are listed in US dollars
• Prices are subject to change without notice
• Customers are responsible for any customs duties or import taxes

4. Shipping and Delivery

Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

Shipping Regions

We ship worldwide, excluding some remote areas and parts of Asia. Please contact customer service for specific location inquiries.

Delivery Responsibilities

• Provide accurate shipping address information
• Ensure someone is available to receive deliveries
• Inspect packages upon delivery for visible damage
• Report any delivery issues within 48 hours

5. Returns and Exchanges

Return Timeframe

We accept returns and exchanges within 15 days from the date you receive your items.

Return Conditions

To be eligible for return or exchange, items must be:

• In original, undamaged condition
• With all original tags and packaging intact
• Unworn (except for trying on indoors)
• Free from any signs of wear, dirt, or damage

Return Process

1. Contact customer service within 15 days at [email protected]
2. Wait for return authorization and instructions
3. Ship items securely using a trackable method
4. Keep shipping receipt until process is complete

Refund Policy

• Refunds processed within 3-5 business days after return approval
• Original shipping fees are non-refundable
• Return shipping costs are customer’s responsibility
• Refunds issued to original payment method

6. Intellectual Property

Website Content

All content on eliteshoesshop.com, including:

• Text, graphics, and logos
• Product descriptions and images
• Website design and layout
• Brand names and trademarks

are the property of Fashion Shoe Store or our suppliers and are protected by intellectual property laws.

Use Restrictions

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our brand names or logos without authorization
• Create derivative works based on our website content

7. Liability Limitations

Product Use

Fashion Shoe Store is not liable for:

• Injuries resulting from improper use of our products
• Normal wear and tear of footwear
• Individual performance results while using our products

Website Access

We are not responsible for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Third-party actions that affect website functionality

Maximum Liability

Our maximum liability to you for any claim related to your use of our website or products shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our complete Privacy Policy is available on our website and outlines how we collect, use, and protect your data.

9. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Texas.

Dispute Resolution

In the event of any dispute:

• Contact our customer service team first to seek resolution
• We prefer to resolve issues through mutual agreement
• Legal proceedings must be filed in courts located in Dallas, Texas

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Response Time: Within 24-48 hours
• Business Hours: Monday-Friday, 9:00 AM – 6:00 PM CST
• Address: 3995 Poco Mas Drive, Dallas, TX 75202, US

Our Commitment to You

At Fashion Shoe Store, we’re more than just a retailer – we’re your partners in pursuing active lifestyles. We stand behind every product we sell and are committed to ensuring your complete satisfaction. Thank you for choosing us for your footwear needs, where performance meets comfort, and customer satisfaction is always in style.